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This program focuses on information specific to public safety and local public officials, including the disciplines of firefighting, law enforcement, 9-1-1 dispatch, emergency medical services, emergency management and local government, in Enbridge and Vector Pipeline areas of operation.




Welcome to the
Enbridge and Vector Pipeline
Emergency Responder Education Program

 

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Frequently Asked Questions

 

Is there any cost to this program? How many times can I access the content?

No. Once you register, you will be given unlimited access for one calendar year. You will be able to bookmark your progress and come back and review completed content at any time.

 

Can I share my account with others in my organization?

All public safety and local public officials within Enbridge and Vector Pipeline areas of operation will receive free online access to this training program. Your registration is limited to single-user access, so each participant will need to register independently. However, we encourage you to share this website and information about the program with other public safety officials.

 

Does your site keep track of my score?

Yes. Our site keeps track of every quiz you take in order to track your progress. You must answer every question correctly but will receive as many attempts as needed to pass each quiz.

 

Can I review the content that I take?

Yes. You can open and review any of the content in your history.

 

Can I pause my exam, and come back to it later?

Yes. A quiz can be paused at any time for later use. When you are ready to continue your quiz, click on View under your Exams In Progress, simply select the exam you would like to resume and continue on.

 

How do I get help?

You can obtain help by using the support link and sending a support request to us.

 

What happens if I forget my username or password?

If you cannot remember your login information, click HERE. Your information will be sent to the email address you provided during registration.

 

Who should I contact about first responder training for Enbridge’s natural gas distribution pipelines?

First responders should contact Enbridge Gas Distribution at (416) 495-7231 or emergency.programs@enbridge.com for gas distribution training.

 

Minimum System Requirements:

 
Windows
  • 2.33GHz or faster x86-compatible processor, or Intel® Atom™ 1.6GHz or faster processor for netbooks
  • Microsoft® Windows® XP (32 bit), Windows Server® 2003 (32-bit), Windows Server 2008 (32 bit), Windows Vista® (32 bit), Windows 7 (32 bit and 64 bit), or Windows 8 (Classic and Modern)
  • Internet Explorer 8.0 or later, Mozilla Firefox 4.0 or later, Google Chrome, Safari 5.0 or later, or Opera 11
  • 512MB of RAM (1GB of RAM recommended for netbooks);
  • 128MB of graphics memory
Mac OS
  • Intel Core™ Duo 1.83GHz or faster processor
  • Mac OS X v10.5, v10.6, v10.7, or v10.8
  • Safari 5.0 or later, Mozilla Firefox 4.0 or later, Google Chrome, or Opera 11
  • 512MB of RAM; 128MB of graphics memory
Linux
  • 2.33GHz or faster x86-compatible processor, or Intel Atom 1.6GHz or faster processor for netbooks
  • Red Hat® Enterprise Linux® (RHEL) 5.6 or later (32 bit and 64 bit), openSUSE® 11.3 or later (32 bit and 64 bit), or Ubuntu 10.04 or later (32 bit and 64 bit)
  • Mozilla Firefox 4.0 or Google Chrome
  • 512MB of RAM; 128MB of graphics memory

Broadband Internet Connection Required (5mbps or greater connection reccomended)